BIKE PARTS MAY DETACH AND CALL FALL HAZARD

According to a July 6, 2023 announcement posted on the Consumer Product Safety Commission's website, 84,000 bikes made for kids by woom were said to be subject to a recall due to the potential of a "fall hazard."

The announcement provides:

woom Bikes USA Recalls woom ORIGINAL Kids’ Bicycles Due to Fall Hazard

Hazard:

The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.

Remedy:

Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.

Units:

About 84,000 (In addition, 533 were sold in Canada)

Consumer Contact:

Website: https://faq.us.woombikes.com/article/337-stem-recall-notice

E-mail: productsafetyUS@woom.com

Phone: (855) 966-6872

# # #

While the manufacturer's website guides:

Important Voluntary Safety Recall Notice

woom ORIGINAL bikes sold from 2018-2021

woom bikes USA, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, is voluntarily recalling the woom ORIGINAL bikes from model years 2018–2021 with a one-bolt stem clamp design. The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard. The risk of injury is more likely to occur when the stem clamp bolt is not sufficiently tightened using a torque wrench to the recommended 10 Nm. Please stop using your bike and follow the required steps outlined below.

Affected bicycles are woom ORIGINAL bikes in sizes 1, 1 PLUS, 2, 3, 4, 5 and 6 and can be identified by their one-bolt stem clamp design, using a single silver bolt.

IS MY BIKE PART OF THE RECALL?

Identify your model here

Your child's safety remains our top priority, which is why we have prepared a simple three-step solution to determine whether your bike is affected, and help you secure the stem.

Required steps:

Step one: Find out if your bike is affected, using the Online Stem Checker.
Step two: If your bike is affected, order your free woom ORIGINAL Stem Safety Kit with free shipping, containing the items you'll need to service your stem.
Step three: Use your woom ORIGINAL Stem Safety Kit to secure the stem.

For more information, please read the FAQs below or contact us at productsafetyUS@woom.com.

If you sold or gifted your bike to someone and think it might be affected, please forward this information to that person.

# # #

If you've got one of these bikes, you should get a handle on this, ASAP!